t bajji Privacy Policy
At t bajji, the security of your personal information is our priority. This policy clearly explains what information we collect, why we collect it, and how it is kept secure.
1. Introduction and Scope
t bajji (operated through the website https://t-bajji.cam) places the highest importance on its users' privacy. This Privacy Policy ("Policy") describes how t bajji collects, processes, stores, and protects personal information.
This policy applies to all users of t bajji's website, mobile application, and related services ("Platform"). You are encouraged to read this policy carefully before using our platform. Please also read our Terms and Conditions page to understand the general terms of using our services.
In this policy, "we", "our", or "t bajji" refers to the entity operating this platform. "You" or "user" refers to any person who visits or uses the t bajji platform.
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2. What Information We Collect
t bajji collects two types of information: information you provide directly, and information collected automatically.
2.1 Information You Provide Directly
During account registration, verification, or use of our services, you provide the following information:
- Full name and date of birth (for age verification — our platform is for persons aged 21 and above only)
- Email address and mobile number
- ID card or National ID information (for KYC verification)
- Financial transaction details — when depositing or withdrawing via bKash, Nagad, Rocket, Upay, or bank transfer
- Information provided during support contact (via live chat or email)
2.2 Automatically Collected Information
When you use the platform, certain information is collected automatically:
- IP address and device type
- Browser and operating system information
- Date, time, and duration of site visits
- Page views, click patterns, and navigation behaviour
- Cookie and session data (see Section 8 for details)
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3. Purpose of Data Collection
t bajji uses your information for the following specific purposes:
3.1 Account Management and Verification
Information is used for registration, login, identity verification (KYC), and account security. Age verification is an essential part of our responsible service.
3.2 Processing Financial Transactions
Information is used to securely complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and to prevent fraud.
3.3 Providing Customer Support
Information you provide is used to assist you through 24/7 live chat and email, and to resolve your complaints or queries.
3.4 Platform Improvement and Analysis
Analytical data is used to improve site performance, plan new features, and enhance the user experience.
3.5 Meeting Legal Obligations
Information is used to comply with applicable laws, including anti-money laundering requirements, identity verification, and other regulatory obligations.
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4. Information Sharing and Disclosure
t bajji does not sell your personal information to third parties. However, information may be disclosed in the following circumstances:
4.1 Service Provider Partners
Necessary information may be shared with selected third parties for payment processing, fraud detection, game providers (such as Evolution, Pragmatic Play, JILI, PG Soft), and technical infrastructure management. These partners may only use the information for the specified services.
4.2 Legal Authorities
t bajji may be required to disclose information under court orders, lawful requests from law enforcement agencies, or applicable legal obligations.
4.3 Business Changes
In the event of a merger, acquisition, or transfer of assets, your information may be transferred to the new entity. You will be notified in advance and the protections of this privacy policy will continue to apply.
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5. Data Security Measures
t bajji has adopted industry-standard technical and organisational measures to protect your information:
- SSL Encryption: All data transmissions are encrypted using SSL/TLS technology, preventing third-party interception.
- Access Controls: Only authorised staff can access personal information, and only on a need-to-know basis.
- Secure Servers: Data is stored in secure data centres, where regular security audits are conducted.
- Two-Step Verification: OTP-based two-step verification is available to protect your account.
- Regular Security Reviews: Our systems are regularly tested to identify and address any vulnerabilities.
While we are committed to maintaining the highest level of protection, complete security over the internet cannot be guaranteed. It is therefore your responsibility to keep your account password confidential and to notify us immediately of any suspicious activity.
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6. Data Retention Period
t bajji retains your information only for as long as necessary:
- Active Accounts: Information required to provide services is retained while the account remains active.
- After Account Closure: Information required for legal obligations and dispute resolution is retained for a set period.
- Financial Transaction Data: May be retained for a longer period as required by financial regulations and audits.
- Analytical Data: Anonymised analytical data may be retained for service improvement purposes.
Once the retention period has passed, your personal information is securely deleted or anonymised.
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7. Your Rights
As a t bajji user, you have the following rights over your own information:
7.1 Right to Access
You have the right to know what information we hold about you. Contact us and we will provide this information.
7.2 Right to Rectification
If any of your information is incomplete or incorrect, you have the right to request a correction. This can be done via account settings or through the support team.
7.3 Right to Erasure
In certain circumstances, you have the right to request deletion of your personal information. However, some information may need to be retained due to legal obligations.
7.4 Right to Object to Processing
You have the right to object to your information being used for marketing purposes. You can change this preference at any time by contacting us.
To exercise these rights or for any queries, contact us by email at: [email protected]. Our team is available 24/7 to assist.
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8. Cookie Policy
The t bajji platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
8.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and operate basic site functions.
- Functional Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Used to monitor site usage and improve services.
8.2 Cookie Controls
You can reject or delete cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.
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9. Protection of Minors
t bajji is a responsible platform. Our services are for persons aged 21 and above only. We do not intentionally collect any information from persons under 21.
If we become aware that we have inadvertently collected information from a minor, it will be deleted immediately and the associated account will be closed. To learn more about responsible gaming, read our Responsible Gaming page.
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10. Third-Party Links
The t bajji platform may include third-party services such as game providers and payment processors. These third parties have their own privacy policies, for which t bajji is not responsible.
However, we ensure that every partner we work with maintains adequate data protection standards. If you navigate to any site outside of the t bajji platform, you are advised to read that site's policy.
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11. Changes to This Policy
t bajji may update this privacy policy as needed. For any significant changes, we will notify you by email or via a notice on the platform. Continuing to use the platform after changes have been made will be considered acceptance of the updated policy.
The "Last Updated" date at the top of the policy always indicates the most recent version. If you need an older version, please contact our support team.
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12. Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy or the use of your personal information, please contact us:
- Email: [email protected]
- Live Chat: Our support team is available 24/7 to assist in Bengali and English
Before contacting us, you can also visit our About Us page to learn more about t bajji and our services. We aim to respond to all complaints promptly and effectively.